AI Reception
for clinical trials.
From an initial screening call to the next appointment, give every participant a clear, supported path through your trial.
Explore your trial’s needsA better first contact. A lasting connection.
24/7 multichannel participant engagement across phone, WhatsApp, SMS, and web chat.
What it does in a trial 8 capabilities
- Reach candidate participants by phone, WhatsApp, SMS, and web chat
- Pre-screen against inclusion and exclusion criteria before site contact
- Book, confirm, and remind for every protocol visit window
- Check attendance ahead of visits and follow up with non-responders
- Check availability for home visits and mobile phlebotomy
- Let participants reschedule instantly within the protocol window
- Run retention outreach: dosing reminders, diary prompts, and check-ins
- Answer questions 24/7 in the participant’s own language
Why it matters
- Deflect ineligible enquiries before they consume coordinator time
- Reduce no-shows by confirming visits and following up on every miss
- Reduce out-of-window visits and protocol deviations
- Catch dropout risk early through continuous engagement
- Keep recruitment running around the clock, beyond office hours
A missed visit means lost data, a possible protocol deviation, and a retention warning. Nurial closes the loop before the gap grows.
More continuity for participants. More capacity for your team. Each module works within Nurial’s shared operational intelligence layer, connecting participant engagement, visit preparation, documentation and trial oversight.
Your next trial.
A new
possibility.
Let’s map Nurial to your next protocol. A working session with your operations team is enough to model the impact — site by site, visit by visit, against your own protocol and budget.
info@nurial.co.ukStart a conversation.
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